Terms and Conditions

§ 1 Scope and providers

§ 2 Conclusion

§ 3 Prices

§ 4 Shipping costs

§ 5 Delivery

§ 6 Payment

§ 7 Retention of title

§ 8 Cancellation policy

§ 9 Transport damage

§ 10 Warranty

§ 11 Final provisions

Terms of Service

§ 1 Scope and providers

These terms and conditions apply to all orders, consumers (§ 13 BGB) via the online shop Zinaida Plotkina, Holsten Ring 4, 25355 Barmstedt, below Plotkina Store proposed. A consumer is any natural person who enters into a transaction for a purpose that can neither be attributed to their commercial or independent professional activity.

§ 2 Conclusion

§ 2.1 The product representations in the online shop is intended to submit a tender offer. By clicking the button "Buy / charge order" you make a binding offer to buy. The sale of our products is only for private use.

§ 2.2 We can accept your order by sending a separate order confirmation by email or by delivering the goods within a specified period of us. The confirmation of receipt of the order takes place immediately by automated e-mail after sending the order and does not constitute an acceptance of the contract.

§ 3 Prices

Described on the product pages include VAT and other price components and also in addition. Shipping.

§ 4 Shipping costs

§ 4.1 For delivery within Germany, EU countries and European countries outside EU we charge per order as shown in the shop.

§ 4.2 When paying by cash will be made according to the specifications in the shop an extra fee in the bill. In addition, further 2.00 euros will be charged by the delivery agent.

§ 4.3 When paying via Pay Pal, an additional fee of 2-3% of the bill is due.

§ 5 Delivery

§ 5.1 Delivery is only within Europe with DHL.

The delivery time is communicated to the customer only after checking the order § 5.2.

§ 5.3 If not all products ordered in stock, we are entitled to partial deliveries at our expense, as far as is reasonable for you.

§ 5.4 Should the delivery of the goods by your fault fail after three Auslieferversuchs, we can withdraw from the contract. Optionally, payments will be refunded immediately.

§ 5.5 If the ordered product is not available, because we are not supplied with this product by our suppliers without our own fault, we can withdraw from the contract. In this case, we will inform you immediately and may propose to supply a comparable product. If no comparable product is available or you do not want a comparable product, we will refund possibly already paid without delay.

§ 6 Payment

§ 6.1 Payment is either by cash on delivery or Pay Pal.

§ 6.2 If the advance payment, we will provide our bank details in the order confirmation. The invoice amount is to be transferred within 10 days to our account.

§ 6.3 in default of payment, the purchase price during the delay in the amount of 5% points to pay interest above the base rate. We reserve the right to prove a higher damage caused by delay and assert.

§ 7 Retention of title
The goods remain our property until full payment. Before transfer of ownership is a pledge, security transfer, processing or transformation is not allowed without our agreement.
§ 8 Cancellation
§ 8.1 Consumers have a fourteen-day withdrawal.
§ 8.2 The right of withdrawal does not apply to the supply of goods,

- The supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer is required or which are clearly tailored to the personal needs of the consumer;

- The supply of goods that can spoil quickly or whose expiration date has passed quickly;

- When their unsealed after delivery for supply of sealed goods which are not suitable for reasons of health or hygiene to return;

- The supply of goods when they were mixed after delivery due to their nature inseparably with other goods;

- The supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery

- The supply of newspapers, periodicals or magazines with the exception of subscription contracts;

- The supply of alcoholic beverages, the price has been agreed in the contract, which may be the earliest delivered 30 days after the conclusion of the contract, however, and their current value of fluctuations in the market depends on the entrepreneur's control.

§ 8.3 Please avoid damage and contamination. Send the goods if possible in original packaging with all accessories and with all packaging components to us. Use a protective outer packaging. If you no longer have the original packaging, please provide a suitable package for adequate protection from damage during transport to avoid damage claims because of damage due to faulty packaging.

§ 8.4 Please note that the terms mentioned in paragraph 8.3 are not a prerequisite for the effective exercise of the right.

§ 9 Transport damage

delivered § 9.1 If goods with obvious damages, please file a complaint such errors immediately to the deliverer, and please take as soon as possible to contact us.

§ 9.2 The failure of a complaint or contact has your statutory warranty rights no consequences. but help us to make our own claims against the carrier or the transport insurance.

§ 10 Warranty

The statutory warranty rights for the products offered in our shop.

§ 11 Final provisions

If any provision of these terms and conditions be invalid, the contract will remain valid. Instead of the invalid provision, the relevant statutory provisions.